Tk365's Terms and Conditions —
Transparent, Simple & in Bengali

1. Introduction & Definitions

Tk365 (referred to herein as the "Platform", "we", or "tk365") is an online gaming and betting platform built specifically for users in Bangladesh. These Terms and Conditions ("Terms") form the complete legal basis governing use of the tk365 website and mobile application.

In these Terms, "user" or "member" refers to any individual who has registered on or is using tk365. "Services" refers to all games, betting options, payment features, and other functionality offered by tk365.

Creating an account or using the platform constitutes your confirmation that you have read and agreed to these Terms in full. If you object to any of the Terms, please refrain from using the platform.

2. Eligibility Requirements

The following eligibility requirements must be met to register and use tk365:

• You must be at least 18 years old. tk365 strictly prohibits gaming by minors.
• You must ensure that online gaming or betting is not legally prohibited in your place of residence.
• You must register using your real identity and accurate information. Providing false details is a violation of these Terms.
• You must confirm that you are of sound mind and participating in gaming of your own free will.
• Family members of any tk365 officer or employee are not permitted to participate on this platform.

3. Account Rules

Each individual may operate only one account on tk365. If multiple accounts are found to belong to the same person, all accounts will be closed and all balances forfeited.

The key account rules are outlined below:

• You must provide your correct name, address, phone number, and email address at the time of registration.
• Keep your account password confidential — do not share it with anyone.
• Allowing any third party to use your account is prohibited.
• If you notice any suspicious login activity, notify our support team immediately.
• Tk365 may declare an account inactive if there has been no activity for an extended period.
• A monthly maintenance fee may apply to inactive accounts.

4. Deposit & Withdrawal Policy

All financial transactions on tk365 are handled through secure, verified payment gateways. Deposits and withdrawals are supported via bKash, Nagad, Rocket, and direct bank transfer.

Deposit Rules:

• The minimum deposit amount is BDT 500.
• Deposits must be made only through a payment method registered in your own name.
• Successful deposits are typically credited to your account within 5–15 minutes.
• If a deposit fails, the amount will be automatically refunded within 24 hours.

Withdrawal rules:

• The minimum withdrawal amount is BDT 300.
• Withdrawals will not be processed until KYC verification is complete.
• Withdrawals via bKash and Nagad are typically processed within 5–15 minutes.
• Bank transfers may take 1–3 business days to process.
• A maximum daily withdrawal limit applies — see your account page for details.
• Tk365 reserves the right to suspend withdrawals and conduct an investigation if fraud is suspected.

5. Bonus & Promotion Policy

Tk365 regularly offers a variety of bonuses and promotional deals. Each bonus comes with specific terms and conditions that must be followed.

• Welcome bonus: New members receive a special bonus on their first deposit. A specified wagering requirement must be met before the bonus can be withdrawn.
• Reload Bonus: Existing members may receive reload bonuses on a weekly or monthly basis.
• Cashback offer: Cashback is available on net losses over a defined period. Separate terms and conditions apply to cashback.
• Referral Bonus: You can earn a bonus by referring a friend, but the bonus is only credited once the referred person makes a deposit.

General Bonus Terms & Conditions:

• Multiple bonus claims from the same household or device are not permitted.
• Wagering requirements must be completed before a bonus can be converted to withdrawable cash.
• If bonus abuse is detected, both the bonus and any associated winnings will be voided.
• Tk365 reserves the right to modify or cancel bonus terms at any time.
• Certain games may not be available for play using bonus balance.

6. Gameplay Rules

Every game on tk365 has its own rules, which are detailed within the game itself. General gameplay guidelines are outlined below:

• Game outcomes are determined by a certified RNG (Random Number Generator) system. No party is able to interfere with the results.
• If a game is interrupted due to a technical issue or server crash, tk365 will make every effort to recover the outcome of that game.
• Any winnings resulting from a bug or error in a game will be voided if deemed invalid.
• The dealer's decision in Live Casino games is final. No appeals will be accepted unless there is a clear and obvious error.
• If a Sports Betting event is cancelled or suspended mid-way, the stake will be refunded.

7. Prohibited Activities

The following activities are strictly prohibited on tk365. Any account found to be in violation will be permanently suspended:

• Playing games using bots, scripts, or automated software.
• Creating multiple accounts to claim bonus benefits.
• Colluding or coordinating with other players.
• Using the platform for money laundering or processing unlawful funds.
• Hacking or gaining unauthorized access to another member's account.
• Unauthorized access to or modification of the platform's servers or systems.
• Threatening, harassing, or abusive behavior toward other players.

8. Responsible Gaming

Tk365 is firmly committed to responsible gaming. Gaming is meant to be enjoyed for entertainment — it should never be seen as a source of income. We want every member to play in a healthy, balanced way.

Responsible gaming tools available on tk365:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Bet Limit: A maximum stake limit per single bet can be set.
• Session Limit: Set a time limit for how long you play in a single session.
• Self-Exclusion: Exclude yourself from the platform for a set period of time.
• Reality Check: You will receive periodic reminders showing how long you have been playing.

If you feel you may be developing a gaming addiction, please contact our Responsible Gaming Visit the page and get help.

9. Privacy & Data Protection

Tk365 takes the privacy of your personal information seriously. We never sell your data to third parties.

• Your personal information is used solely for service delivery and identity verification.
• All data is protected with SSL 256-bit encryption.
• Tk365 may be required to disclose information upon receipt of a lawful directive from relevant authorities.
• You may request to view or delete your data at any time.

For more details, visit our Privacy Policy Visit the page.

10. Account Closure & Suspension

Tk365 reserves the right to suspend or permanently close an account at any time under the following circumstances:

• Violation of any provision of these Terms.
• Registering with false or incorrect information.
• Upon evidence of fraud or deception.
• At the direction of legal or regulatory authorities.
• Extended periods of inactivity.

You may request account closure at any time. Please withdraw any remaining valid balance before your account is closed.

11. Limitation of Liability

Tk365 accepts no liability for the following:

• Games missed due to loss of internet connection or device issues.
• Issues caused by technical errors on the part of a third-party game provider.
• Account losses resulting from user negligence or password sharing.
• Service disruptions caused by unforeseen circumstances or force majeure events.
• Failure to win the expected amount from gaming, or incurring financial losses.

Tk365 is always working to maintain high service quality, but cannot guarantee completely uninterrupted service. Any technical issues will be resolved as quickly as possible.

12. Terms & Conditions Amendment Policy

Tk365 reserves the right to amend these Terms and Conditions, in part or in full, at any time. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• A notice will be sent to your registered email address for any significant changes.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

Check this page regularly for updates. If you have any questions or feedback, please reach out to our support team.